About Great Lakes Communications

Great Lakes Communications has over 20 years of answering service experience. We are a HIPAA compliant, Indiana state certified Women-owned Business Enterprise (MWBE). At Great Lakes Communications, we value the business of our customers and offer the highest level of customer care possible to all of our clients. No matter the day or time, your calls will be answered by a live, experienced agent. Each of our agents are HIPAA certified as part of their ongoing training. Our client services and support team is here to assist you, day or night with your account.

More and more, businesses are turning to automated and offshore phone solutions; leading to increasingly frustrated callers. It’s a fact that callers would prefer a live person, and most hang up when they reach an automated system. All of your calls will be answered by a live operator located in the USA. We will work with you to customize your experience with us; answering the way you would like and gathering the information that you need.