Testimonials

Great Lakes Communications has positively impacted our plumbing business with excellent customer service and attention to detail that our customers have come to expect…At Tiger Plumbing, we thought GLC’s primary responsibility would be service only when our office was closed. However, we have found that while speaking to customers at our office, GLC is a complete backup system for other customer calls that cannot immediately be taken. Within seconds, they forward us the detailed information of the call we missed…

Tiger Plumbing highly recommends Great Lakes Communications for their dedication to superior customer service and tailor made business expertise.

Great Lakes Communications is one of a kind! They are very professional, reliable and connect with their clients on a personal level. They provide fast friendly service and are very knowledgeable.

We have really enjoyed working with Sherry and Tabatha, they are so accommodating and professional. Would highly recommended their services !

Hiring Great Lakes Communications has drastically changed my quality of life as a business owner. Knowing that every phone call is going to be answered with a friendly professional voice has allowed me to be stress free when my phone rings and I’m unable to answer it. Our patients think they are talking to someone at our front desk and have made comments about how helpful and kind they are. Do not hesitate to bring this company on… it has been a game changer and we’re just so grateful for the services they’re providing us.

We've been using these folks to answer our phones after hours and have been very satisfied with their level of service! Professional, reliable, and dedicated, couldn't ask for a better company, would recommend them without reservation!

Great Lakes communications is the best in the business!!! Always polite, helpful, and professional ☺️ I would recommend them to any small or large business looking for a local answering service!

Tabetha and Sherry at Great Lakes Communications have gone above and beyond to provide exceptional customer service to our after hours callers. Our calls are always received with the utmost kindness and compassion and dispatched to our on call staff promptly and accurately.

If you are in need of an answering service these are the individuals you want to represent your business when you can't. I would give more stars if google would let me!

We have tried several other answering services throughout our 30+ years in business, and have finally found a professional company that takes care of our customers like we would. Thank you!