Let’s be honest; this question feels like a no-brainer, right? If you needed a virtual answering service for your small business, you’d be the first to know. Or…would you? Would you continue to miss calls, cut conversations short, and lose valuable productive time to save money each month?
Too many small business owners put off working with a virtual answering service for too long, missing out on potential sales revenue because they’re too busy handling their own phone calls—all to avoid the costs of hiring a virtual receptionist. In the long run, the money they think they’re saving is nothing compared to the revenue they could have earned if they had let someone else pick up the phone.
Right now, you’re asking yourself, “Is that me? Am I missing out on potential earnings?” You’ve seen the signs, but did you read them? Here’s what you might be missing.
You’re Missing Work to Answer Calls
If you’re not meeting your daily productivity goals, then there’s no way you’re meeting your monthly and yearly revenue goals. If you are actually squeaking by with those objectives, imagine how much more you could earn if you didn’t have to drop what you were doing to answer the phone several times a day.
How much time per day do you spend on calls that don’t result in more revenue? One hour…two? Maybe even more. What could you do with that time? How much more could you earn if you could focus on what you do best while someone else handled the inbound calls?
You’re Missing Calls to Handle Work
We know many of those calls you handle every day are important. They might be current clients, potential clients, or referrals, and that’s where the money comes in. If you have your head down, working nonstop while calls go straight to voicemail, you’re in danger of losing out on new business. Losing new business means less revenue.
Wow, sounds like you can’t win in this situation, doesn’t it? Or maybe you’ve been ignoring the signs.
Your Competitors Have Managed to Pull Ahead
Many small businesses have direct competitors with similar offerings, business structures, and even revenue. When your direct competitors start to pull ahead, you have to ask yourself what they’re doing that you’re not. One possible solution that you may still be ignoring is a virtual answering service.
With a virtual receptionist, they’ve been able to keep doing what they do best instead of dropping everything to answer the phone when it rings. They’ve been able to filter out the important client and referral calls so they don’t miss opportunities to make more money. They made an investment into their productivity and future growth by hiring a virtual answering service.
Have you been walking straight past these signs without reading the writing on the wall? Visit our services page and contact us today to discuss your specific needs. We promise we can help!