May is a busy month on the social and family calendar. Between Mother’s Day, graduations, end-of-year school performances, and recitals, you could spend hours away from your business going from one event to the next. Many small business owners struggle with the work-life balance required when they wear so many hats to keep everything running, and this can be especially challenging during the busyness of May.
You want to be present for your family, but you also want to keep your business afloat…which do you choose? Our answer is neither!
Why you need an answering service
Hire a small business answering service and you won’t have to choose one or the other. We can keep your business going by taking calls and forwarding information while you take time out of your work schedule to be present for your family’s big moments and milestones.
At Great Lakes Communications we offer:
- Live, US-based operators
- Call forwarding number
- Emergency backup generator
- Message relay
- After-hours and call overflow
- Personalize greetings
- 24-hour call coverage
- HIPAA compliant service
- No extra charge for holidays or weekends
- Free patching
- Free faxing/emailing
- No contracts
- Easy same-day setup
- Storing all transactions indefinitely
- Emergency dispatch
- And more
We make it our priority to learn your business so well that we can answer your customers’ questions the same way you would. We work with a variety of industries, including law, medical, home healthcare, home maintenance services, churches and nonprofits, schools, and financial services, to name several. Our operators are friendly, alert, and trained to respond with kindness and patience to any caller (even the more “challenging” ones). Our goal is to give your customers a high-quality, professional, warm experience that represents you and your business well.
Our customer, Christy Coffey says: “Hiring Great Lakes Communications has drastically changed my quality of life as a business owner. Knowing that every phone call is going to be answered with a friendly professional voice has allowed me to be stress-free when my phone rings and I’m unable to answer it. Our patients think they are talking to someone at our front desk and have made comments about how helpful and kind they are. Do not hesitate to bring this company on… it has been a game changer and we’re just so grateful for the services they’re providing us.”
Robert Slepcevich agrees: “Great Lakes Communications is extremely professional and friendly. As a small business owner, knowing their staff is always available is such a relief. I never have to worry about missing a call. They really take the time to understand why my callers are calling and I get much more than just a name and a number.”
By hiring our 24-hour answering service, you have the time you need to show up and support your loved ones during their milestone moments. Whether that’s driving several hours to surprise your mom on Mother’s Day, taking the whole family to see your niece graduate with her degree at college, or attending your child’s kindergarten graduation (core memory cuteness), you get to be present, and we will make sure your customers’ needs are attended to with care and detail.
Too busy with something more important to take a call? No worries, we’ll take the call for you!
With all of this to consider, it really seems like a no-brainer, doesn’t it? Great Lakes Communications has over 20 years of answering service experience. No matter the day or time, your calls will be answered by a live, experienced agent located in the USA. We will work with you to customize your experience with us; answering the way you would like and gathering the information that you need. Visit our services and contact us to see if we are the right fit for your business.