The Human Connection: Why Customers Prefer to Talk to a Real Person
Have you ever... Called your doctor’s office, only to hear an automated voicemail? Needed to ask your bank a question that wasn’t on the selected list,...
Scared of Missing Calls? Put Your Fears to Rest With an Answering Service
As a business owner, it's not zombies or things that “go bump in the night” that scare you—it's missed calls. While at home with your family, on...
Boosting Sales and Lead Generation with a Professional Answering Service
If you’ve ever called a business, credit card in hand and ready to make a purchase, only to be sent straight to voicemail, then you understand within these...
Top 10 Reasons Why Your Business Needs an Answering Service
If you really think about it, you could probably come up with ten or more reasons why your business needs an answering service without our help. For one...
The Benefits of Using an Answering Service for Small Businesses and Solo Entrepreneurs
Running a sole proprietorship or small business is hard—in many ways, harder than serving as CEO to an enterprise-level organization. When you run a small...
3 Ways an Answering Service Benefits Your Business
You have a business to run. As much as you want to be available to your clients and customers 24/7, that’s simply not possible. You’ll miss calls while...
Great Lakes Communications Demonstrates Its Support of Women by Raising Money for the 2024 Sojourner Truth Walk
As a women-owned business, supporting charitable causes that help women is important to us. We’re proud to share that Great Lakes Communications will keep up...
Looking to Boost Your Business? How an Answering Service Can Help
As a business owner or manager, you have too much to get done to sit on the phone all day. Sure, sometimes customers want to speak with you directly, but do...
Are You in Need of a Virtual Answering Service for Your Small Business?
How do you know if you need a virtual answering service? Chances are, you’ll know when the time comes. If you still need some signs, we can help.