5 Spring Business Growth Tips
The cold of winter is giving way to spring; new warmth, life, and growth are appearing everywhere! It’s a good time to be alive, and it’s a good time...
4 Ways an Answering Service Increases Customer Satisfaction and Retention
Customers are the bread and butter of every small business. We know how hard you work to offer quality products and services. Your dedication is what...
AI, Not All It’s Cracked Up to Be: The Human Touch
AI’s rise to power has dominated the headlines of every industry and every nation. From AI robots that are frighteningly “human-like” to ChatGPT that can spit...
Do More of What You Love By Hiring an Answering Service
“It Had to Be You” a song you’d prefer to sing to your sweetheart during this season of love, but sometimes, it feels like this phrase describes the way you...
10 Years of Business—25 Years of Experience
For ten years, the telephone answering service industry has been a little bit brighter. That’s because in 2015, Sherry and Tabetha started Great Lakes...
Start the New Year Right: Hire an Answering Service for Your Business
It’s 2025, a new year full of fresh possibilities and opportunities. You’ve already started your list of resolutions, perhaps featuring classics like...
Home for the Holidays: Hire An Answering Service to Protect Your Family Time
It’s the most wonderful time of the year, the time you and your family have been waiting for. You can’t wait to see loved ones, eat too many delicious...
The Human Connection: Why Customers Prefer to Talk to a Real Person
Have you ever... Called your doctor’s office, only to hear an automated voicemail? Needed to ask your bank a question that wasn’t on the selected list,...
Scared of Missing Calls? Put Your Fears to Rest With an Answering Service
As a business owner, it's not zombies or things that “go bump in the night” that scare you—it's missed calls. While at home with your family, on...