“It Had to Be You” a song you’d prefer to sing to your sweetheart during this season of love, but sometimes, it feels like this phrase describes the way you run your small business. You wear many hats—handling everything to keep your business running, sales moving, and customers happy.
You’re proud of what you do, but you’d love to have more time with the people you care about.
You’re trying to find that work-life balance, but what if making more time for your personal life and family means missing a really important call? What if you lose a potential customer or sale? What if there’s just not enough of you to go around?
You’re trying to find that work-life balance, but what if making more time for your personal life and family means missing a really important call? What if you lose a potential customer or sale? What if there’s just not enough of you to go around?
Why Work-Life Balance Matters
Finding that balance isn’t easy. In fact, you’re not alone—66 percent of Americans struggle with work-life balance, and 77 percent have experienced burnout in their workplaces. In our digitally connected world, it’s more challenging than ever to leave work behind when you go home.
Have you ever been interrupted in the middle of a family dinner to take a customer call? Missed your child’s sports or musical performance? Had to take work calls while on vacation or date night? This takes a toll on your mental health, energy, and sometimes relationships.
These calls are important, but so is having the time and space to be with the people you love, doing the things you enjoy. You want to own your business—not have the business own you.
We understand your dilemma…. and we have a solution.
Hire an answering service
It doesn’t “have to be you” answering the phone all the time—we can do it for you. We are an after-hours, call answering service for small businesses. We offer customized services for small businesses where we learn the ins and outs of your business so we can represent you the same way you would.
Need some weekends and holidays off? We can take calls for you. Concerned about those “challenging” customers? Not a problem, our agents are trained to handle difficult calls with professionalism and courtesy, de-escalating stressed customers and delivering top-notch customer service. Worried that your customers will be met with an automatic answering service and a short list of options? Never fear, we only use live, US-based operators who will take the time to meet your customers’ needs and represent your business well.
Our services include:
- 24-hour call coverage
- Message relay
- Storing your transactions indefinitely
- Emergency dispatch
- Free faxing/emailing
- Free patching
We service businesses in multiple industries, including being an answering service for doctors’ offices, lawyers, home health care providers, accountants, schools, HVAC, churches, security companies, construction, and more! Our operators are HIPAA compliant and will handle your client/customer/patient calls with discretion and care.
Our prices are affordable, and we do not require contracts, setup is easy, and we will customize our approach to match your business’s needs. We’ll show your customers the same love and care you would, but without you having to show up for every single call.
A work-life balance is something we all need. You love your business, but you also want to spend more time with the people you love. You don’t have to make the call to choose one over the other, call us instead.
With all of this to consider, it really seems like a no-brainer, doesn’t it? Great Lakes Communications has over 20 years of answering service experience. No matter the day or time, your calls will be answered by a live, experienced agent located in the USA. We will work with you to customize your experience with us; answering the way you would like and gathering the information that you need. Visit our services and contact us to see if we are the right fit for your business.